Application Performance Management 9.x Essentials Training

Live Online & Classroom Enterprise Certification Training

This four-day, instructor-led classroom offers technical personnel the opportunity to learn and experience how to use the Application Performance Management (APM) software

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What is Application Performance Management 9.x Essentials Certification Training about?

This course is designed for individuals who are responsible for the performance and availability aspects of mission-critical applications and for the configuration and administration of APM. The hands-on lab exercises in this course use APM version 9.50.

What are the objectives of Application Performance Management 9.x Essentials Certification Training ?

Upon successful completion of this course, you should be able to:

Identify the key characteristics of Application Performance Management (APM), its
architecture, and deploymentscenarios
Monitor application performance and availability from the end-user perspective
Monitor the real-time status of Key Performance Indicators (KPIs), view performance metrics, and work with reports containing historical performance data
Configure and work with an IT model to build a topology of your system, populate the model with configuration items (CIs) and relationships, and use the model to measure and manage critical business processes
Integrate SiteScope with the APM environment
Create and analyze reports that present and organize specific data that your organization might need
Create and manage service level agreements (SLAs) representing contracts with service providers, customers, and internal business units
Perform administrative tasks to enable user access, configure licenses, and enhance system performance

Who is Application Performance Management 9.x Essentials Certification Training for?

New users of APM 9.50, including:

IT Tools engineers
Database administrators
System administrators
Network administrators
Operations managers
Availability engineers

What are the prerequisites for Application Performance Management 9.x Essentials Certification Training?

To be successful in this course, you should have the following prerequisites or knowledge.

Systems, network, and database administration
Information Technology Infrastructure Library (ITIL) concepts and terminology
Industry-standard operating systems
Network, system, and application monitoring principles and practices

Available Training Modes

Live Online Training

24 Hours

Classroom Training

4 Days

Course Outline Expand All

Expand All

Module 1: Course Overview

Course objectives and overview

Course schedule

Introducing the lab environment

Class logistics

Module 2: Introduction to Application Performance Management

Identify the evolution of applications and services inIT

Identify today’s business and IT challenges

Define the key characteristics of the Application Performance

Management (APM)solution

Module 3: BSM Architecture and Deployment

Identify Application Performance Management (APM) components

List typical APM integrations

Identify typical deployment strategies

Describe the deployment life cycle

Module 4: Application Health

Describe functionality provided by ApplicationHealth

Investigate Application Performance issues using Application Health

Investigate application availability issues using Application Health

View RUM data in ApplicationHealth

Module 5: Service Health Application

Describe the Service Health solution

Operate Service Health views

Run Service Health reports

Add CIs to the watch list

Module 6: MyBSM

Identify the MyBSM concept

Define the MyBSM workspace

Set up the MyBSM workspace

Configure page layout

Work with MyBSM components

Define access to an external component

View MyBSM predefined pages

Module 7: Introduction to BPM and VuGen

Define the purpose of BPM

Define key BPM concepts and terminology

Work with Virtual User Generator (VuGen) to create a HTTPscript

Work with VuGen to create a TruClient script

Work with VuGen to create a REST API script

Module 8: End User Management Administration

Populate the Scripts repository

Define a BPM monitored application in APM

Define a BPM monitored application in Application Health

Configure Application downtimes

Module 9: RUM Overview

Define Real User Monitoring (RUM)

Describe Docker

Configure APM/RUM integration

Module 10: End User Management Reports

Use Application Health to monitor the status of your applications

Generate BPM reports

Generate RUM reports

Module 11: Infrastructure and Application Monitoring with SiteScope

Describe SiteScope agentless monitoring

Define monitors and groups

Manage SiteScope groups

Define SiteScope monitors

Module 12: System Availability Management

Define System Availability Management(SAM)

Navigate the SAM UI

Manage SiteScopes in SAM

Integrate SiteScope event and metric data with APM

Perform APM HI and SiteScope monitors mapping

Work with SAM reports

Module 13: Run-Time Service Model (RTSM) Introduction

Define RTSM and its key capabilities

Identify the role and purpose of Universal Configuration Management Database (UCMDB)

Identify the role and purpose of the Configuration Management System (CMS) within the context of ITIL v3

Define the RTSM data model

View the discovery process in RTSM

Navigate the RTSM UI

Define an RTSM Class

Define RTSM relationships

Module 14: Service Health Administration

Identify Service Health as a consolidated monitoring solution

Define a Service Health View

Define Service Health indicators

Define a custom image

Module 15: Service Level Management

Identify the benefits of using Service Level Management (SLM) in an organization

Navigate SLM Administration

Create an SLA in Agreements Manager

Define the features of SLAs

Work with the SLM application

View SLM reports

View SLAs in Application Health

Module 16: User Reports

Identify various report types

Define the key features of the ReportManager

Configure and build custom reports

Work with the Custom Query Builder

Work with trend reports

Schedule reports

Module 17: Platform Administration

Define platform administration tasks in APM

Access and navigate APM administration

View set up and maintenance tasks of APM

View and manage APM licensing

View server deployment

Perform database administration

Perform data enrichment

View and manage content packs

View APM downtime management

Set up user and group permissions

Configure alerts for APM

Appendix: Diagnostics Overview

Identify the Diagnostics value proposition

Identify Diagnostics solutions

Define the Diagnostics architecture

Install and configure Diagnostics

Navigate the Diagnostics UI

View Diagnostics data in APM

Who is the instructor for this training?

The Trainer is Micro Focus certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

Application Performance Management 9.x Essentials Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of Micro Focus.
The training fees is exclusive of exam cost.
For any queries; feel free to reach us at microfocus@springpeople.com

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