Application Performance Management Essentials Training

Live Online & Classroom Enterprise Training

A comprehensive training that teaches IT professionals how to use OpenText Application Performance Management (APM) software to monitor, manage, and analyze application performance and availability.

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What is Application Performance Management Essentials Training about?

This four-day, instructor-led course provides hands-on experience with APM. Learners will explore APM architecture, learn how to monitor applications from the end-user’s perspective, work with key performance metrics and reports, build and configure an IT model, integrate monitoring tools (like SiteScope), create service level agreements (SLAs), and perform administrative tasks to maintain system performance.

What are the objectives of Application Performance Management Essentials Training ?

On completion of this course, you should be able to:

Identify the key characteristics of APM, its architecture, and deployment scenarios.
Monitor application performance and availability from the end-user perspective.
Monitor the real-time status of Key Performance Indicators (KPIs), view performance metrics, and work with reports containing historical performance data.
Configure and work with an IT model to build a topology of your system, populate the model with configuration items (CIs) and relationships, and use the model to measure and manage critical business processes.
Integrate SiteScope with the APM environment.
Create and analyze reports that present and organize specific data that your organization might need.
Create and manage service level agreements (SLAs) representing contracts with service providers, customers, and internal business units.
Perform administrative tasks to enable user access, configure licenses, and enhance system performance.

Who is Application Performance Management Essentials Training for?

IT Tools Engineers responsible for application monitoring and diagnostics.
System Administrators managing mission-critical applications.
Network Administrators ensuring connectivity and performance.
Operations Managers overseeing application health and availability.
Availability Engineers and DBAs focused on performance optimization.

What are the prerequisites for Application Performance Management Essentials Training?

Before attending, learners should have:

Basic systems, network, and database administration skills.
Familiarity with ITIL concepts and terminology.
Understanding of monitoring principles and practices.
Awareness of application performance challenges in enterprise environments.
Comfortable using enterprise software and monitoring dashboards.

Available Training Modes

Live Online Training

4 Days

Course Outline Expand All

Expand All

Introduction to APM and its architecture.

Application Health and Service Health Management and Administration

End User Management Administration

Overview of Real User Monitoring (RUM)

Run-Time Service Model (RTSM) Introduction

Who is the instructor for this training?

The trainer for this Application Performance Management Essentials Training has extensive experience in this domain, including years of experience training & mentoring professionals.

Application Performance Management Essentials Training - Certification & Exam

SpringPeople is the Authorized Training Partner of Opentext.
The training fees is exclusive of exam cost.
For any queries, feel free to reach us at Opentext@springpeople.com

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