Asset Manager 9.x Modules Training

Upon successful completion of this course, you should be able to:

• Describe the evolutionary approach to Asset Management (AM)

• Differentiate between assets and configuration items (CIs)

• Federate IT assets with Universal Configuration Management Database (UCMDB)

• Differentiate between CI attributes and Asset attributes

• Describe the UCMDB-to-AM integration

• Manage catalogs and requests

• Manage estimates and purchase orders

• Manage receipts and returns

• Manage invoices

• Explain currencies

• Explain exchange rates

• Describe expenses and budgets

• Identify the different types of contracts and who uses contracts

• Describe the Contracts Data Model

• Identify the Contract module requirements

• Describe the different types of contracts

• Describe a master lease

• Work with a lease schedule

• Describe the different types of work orders

• Describe the evolution of a work order

• Track work orders

• Describe the purpose and benefits of software management

• Implement software management

• Install the software

• Describe software counters

• Ensure that the software is in compliance

• Manage software contracts

• Manage software license and installations

• Define user rights and add and remove software

• Manage software license compliance

• Describe the required components of Crystal Reports

• Locate the stored reports

• Describe how reports are referenced