Operations Manager i 10.x Advanced Training

Live Online & Classroom Enterprise Certification Training

This five-day, advanced, instructor-led course is designed for technically experienced Operations Manager i (OMi) 10.x administrators and support personnel.

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What is Operations Manager i 10.x Advanced Certification Training about?

It covers advanced concepts, principles, methodologies, and hands-on configuration of the OMi software and solutions. In addition, this training provides an opportunity for OMi administrators to learn how to extend the value of their current implementation using custom event handling and integration with other applications.

This course includes hands-on labs that use version 10.6 of the OMi software.

What are the objectives of Operations Manager i 10.x Advanced Certification Training ?

Upon successful completion of this course, you should be able to:

• Describe, configure, and troubleshoot Configuration Item (CI) resolution

• Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution

• Describe, configure, and troubleshoot the primary stages of the event pipeline

• Customize the way health information is processed and displayed in OMi

• Import third-party data using the Operations Connector (OPSCX)

• Create OMi custom actions

• Create an event processing customization based on an existing script

Who is Operations Manager i 10.x Advanced Certification Training for?

This course is intended for technically experienced OMi 10.x:

• IT Tools engineers

• Operations staff

• Operations managers

• Availability engineers

• System administrators

• Network administrators

What are the prerequisites for Operations Manager i 10.x Advanced Certification Training?

To be successful in this course, you should have the following prerequisites or knowledge.

• OMI120 – Operations Manager i Software 10.x Essentials course

• Experience with Operations Manager i (OMi) 10.x software

• IT operations principles and practices

• Systems and network administration

• Industry-standard operating systems

• Network, system, and application monitoring principles and practices

Available Training Modes

Live Online Training

30 Hours

Classroom Training

5 Days

Course Outline Expand All

Expand All

Module 1: Course Overview •

Course objectives

Class logistics

The lab environment

Additional course information

Course schedule

Module 2: Event Pipeline

Describe event processing that is performed on the OMi Gateway server

Describe event processing that is performed on the OMi Data Processing server

Describe the affect each stage of the event pipeline has on events

Locate and tune the operating parameters relevant to each stage of the pipeline

Locate log messages relevant to each stage of the pipeline

Module 3: CI and ETI Resolution

Explain CI resolution processing

Recommend appropriate hints to be provided by event sources

Configure the CI resolution cache

Describe how Event Type Indicators (ETIs) enable sophisticated OMi processing

Follow best practices to customize and use ETIs

Describe how data collectors deliver ETI hints in events

Resolve issues related to ETI resolution

Locate log files containing CI and ETI resolution entries

Module 4: Service Health Customization

Describe customizing Service Health to meet unique requirements

Create HIs

Create Key Performance Indicators (KPIs)

Create KPI assignments

Describe the operation of KPI Enrichment Service (KES)

Describe the operation of Multi-process Architecture Business Logic Engine (MARBLE)

Module 5: Operations Connector (OPSCX) Overview and Topology Policies

Describe the features and capabilities of OPSCX

Describe how OPSCX provides events, metrics, and topology to OMi

Describe the OPSCX policy types

Access the OPSCX policy management user interface

Create OPSCX policies to deliver topology to the RTSM

Verify that topology is delivered successfully to the RTSM

Troubleshoot topology delivery issues

Use OPSCX administration tools

Locate primary OPSCX log files

Module 6: OPSCX Event and Metric Policies

Create OPSCX metric log file policies

Create OPSCX database policies

Create OPSCX event log file policies

Create OPSCX XML file policies

Module 7: Service Manager Integration with OMi

Describe the basic features and value of Service Manager

List the HPE applications that are integrated with Service Manager

Describe the basic features and value of a Closed Loop Incident Process (CLIP)

Module 8: Monitoring Automation Overview

Describe the features and benefits of Monitoring Automation (MA)

Describe how MA monitoring is organized

Describe the purpose of MA policy templates

Access and view policy templates

Describe the purpose of MA aspects

Access and view aspects

Describe the purpose of MA management templates

Access and view management templates

Activate and register managed node agents

Describe the monitoring strategies enabled by MA

Module 9: Monitoring with MA

Describe the recommended monitoring workflow

Assign a management template to a CI

Tune the parameters of assigned monitoring

Tune instance-dependent parameters

Create an automatic assignment rule

Access and use MA reports

Access MA-related log files

Module 10: Policy Templates

Create and assign a basic policy template

Add parameters to a policy template

Module 11: Custom Monitoring

Create and assign a basic aspect

Create a basic management template

Module 12: Using Existing HPOM Policies

Plan to move HPOM policies to OMi

Use the policy statistics utility to analyze HPOM policies

Download existing policies from an HPOM management server

Check downloaded policies for OMi compatibility

Check Policies for OMi best practices

Upload HPOM policies into OMi

Adjust uploaded policies for OMi

Parameterize uploaded policies

Module 13: MA Operation with SiteScope

Describe the naming convention applied to SiteScope (SiS) templates transferred to OMi

Describe how SiS custom template variables become OMi policy parameters

Describe how the instance variable is identified by the ConfigExchangeSIS utility

Use ConfigExchangeSIS to transfer SiS templates to OMi

Verify successful transfer of SiS templates to OMi

Deploy OMi aspects to SiS

Module 14: OMi API Overview

Describe three methods used to access and manipulate information within OMi

List and describe the primary APIs available within OMi

Module 15: Custom Actions

Explain the purpose and operation of custom actions

Access and execute custom actions

Analyze the results of custom actions executed

Describe the primary areas of OMi that support customization using Groovy script

Create a custom action

Verify successful operation of a custom action

Add logging to a custom action

Access the Java documentation for OMi-related APIs

Module 16: Event Processing Scripts

Describe event processing interface entry points in the pipeline

Describe EPI scripting use-cases

Explain the required components of an EPI script

Create an event processing customization based on an existing script

Verify successful operation of an event processing customization

Add logging to an EPI script

Install and use the OMi Script Development Kit

Module 17: OMi Troubleshooting

Analyze the status of OMi in the OMi Status page

Analyze the status of OMi using OMi self-monitoring

Locate log files related to data flow into and within OMi

Modify the level of detail logged by OMi processes

Capture log files using the LogGrabber utility

Use the OMi Logging Administrator to consolidate messages from multiple log files

Who is the instructor for this training?

The Trainer is Micro Focus certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

Operations Manager i 10.x Advanced Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of Micro Focus.
The training fees is exclusive of exam cost.
For any queries; feel free to reach us at microfocus@springpeople.com

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