SMAX Studio and selected processes of SMAX Training Logo

SMAX Studio and selected processes of SMAX Training

Live Online & Classroom Enterprise Certification Training

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This introductory training provides attendees with the knowledge and technical skills to use Studio of SMAX to adapt existing workflows and create new ones

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What is SMAX Studio and selected processes of SMAX Certification Training about?

 This two-day training contains little theory and mostly practice to give the attendees a quick start to tailor their SMAX installation to their needs.

What are the objectives of SMAX Studio and selected processes of SMAX Certification Training ?

Upon successful completion of this course, you should be able to:

• navigate the SMAX User Interfaces and know selected „Out-of-the-Box“ processes,

• use SMAX Studio for typical tasks,

• adapt selected „Out-of-the-Box“ processes, e,g, „Incident“ and „Change“.

Who is SMAX Studio and selected processes of SMAX Certification Training for?

Solution Architects, Project Managers, Technical Managers, Process Designers, Process Owners, Administrators, Service Engineers (sometimes called „Users“ or „Agents“).

What are the prerequisites for SMAX Studio and selected processes of SMAX Certification Training?

To adapt or create workflows for an ITIL-centric tool, prior ITIL know-how is necessary.

That includes some ITIL Service Management processes, like:

• Change Management, Event Management, Incident Management, Problem Management,

• Request Fulfllment, Service Asset and Configuration Management,

• 7-Step Improvement Process, Access Management,

• Service Catalogue Management, Service Level Management.


Some of the functions need to be known:

• Service Desk (at least),

• IT Operations Management would be helpful.

Available Training Modes

Live Online Training

12 Hours

Classroom Training

2 Days

Course Outline Expand All

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Who is the instructor for this training?

The Trainer is Micro Focus certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

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SMAX Studio and selected processes of SMAX Certification Training - Certification & Exam

  • SpringPeople is the Authorized Training Partner of Micro Focus.
  • The training fees is exclusive of exam cost.
  • For any queries; feel free to reach us at microfocus@springpeople.com

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